Privacy Policy for MeriGaadi
Effective Date: 25-04-2025
Welcome to MeriGaadi!
Your privacy is important to us. This Privacy Policy explains how MeriGaadi we, collects, uses, shares, and protects your personal information when you use our services, mobile application, website, and QR code systems.
By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect minimal and only necessary information to deliver our services, including:
Vehicle Information: Vehicle number, QR code linking information.
User Information: Mobile number, email address (optional), profile name (optional).
Location Data: When you voluntarily share your location via the app for communication.
Device Information: Type of device, operating system, app version (for improving app performance).
Communication Data: Messages sent or received via the app are securely routed and not stored permanently.
Note: We do NOT collect or share your personal call history, contact lists, or background location without your permission.
2. How We Use Your Information
We use your information to:
Provide QR code-based communication between users.
Ensure secure, private, and fast connections between vehicle owners.
Improve, maintain, and personalize the MeriGaadi experience.
Respond to customer support requests.
Send updates related to your service usage, if you have opted in.
3. Information Sharing
We strictly do not sell, trade, or rent your personal information.
We may share information only in the following cases:
With your Consent: When you choose to communicate with another user via QR code.
For Legal Compliance: If required by law, regulation, legal process, or government request.
With Service Providers: Only trusted partners who perform services on our behalf (such as SMS gateways, hosting services).
All third-party partners are contractually bound to protect your information.
4. Data Security
We are committed to protecting your information with strong security measures:
End-to-end encryption for communication.
Secure servers and firewalls.
Regular audits and updates to our security systems.
However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.
5. Data Retention
We retain your information only as long as necessary:
QR code communication data is temporary and deleted after session completion.
User account information remains until you choose to delete your account.
You can request account deletion anytime via [support@merigaadiapp.com]
6. Your Privacy Rights
Depending on your location, you may have the right to:
Access the information we hold about you.
Request corrections to your personal information.
Request deletion of your data.
Object to processing or restrict certain uses of your data.
Contact us anytime at [support@merigaadiapp.com] to exercise these rights.
7. Children’s Privacy
MeriGaadi does not knowingly collect personal information from children under 18 years of age. If we discover we have collected data from a child without parental consent, we will delete such information immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page, and if significant, you will be notified via the app or email.
We encourage you to review this Privacy Policy periodically to stay informed.
9. Contact Us
For any questions, concerns, or feedback regarding this Privacy Policy or our practices, please contact:
📧 Email: [support@merigaadiapp.com
📍 Address: [Plot no.19, First Floor, Pocket-26,Sector-24,Rohini,Delhi]
