Last Updated: 25-04-2025

At MeriGaadi, we are committed to delivering your orders in a safe, secure, and timely manner. This Shipping & Delivery Policy explains how we handle the shipping of our QR code stickers, vehicle assistance kits, and any physical products you may purchase through the MeriGaadi platform.

1. Shipping Coverage

• We currently deliver across all major cities and towns within India.

• International shipping is not available at this time.

2. Order Processing Time

• All orders are processed within 1–2 business days after receiving full payment.

• Orders placed on weekends or holidays will be processed on the next working day.

3. Delivery Time

• Estimated delivery time is 7-15 business days after dispatch, depending on your location.

• Delivery to metro cities may be faster (3–5 days).

4. Shipping Charges

• Standard Shipping charges will be calculated and displayed at checkout.

• Occasionally, we may offer free shipping promotions for select products or during special campaigns.

5. Order Tracking

• Once your order is shipped, you will receive an email and/or SMS with the tracking number and courier details.

• You can track your shipment using the provided tracking link.

6. Shipping Partners

We work with trusted courier partners such as:

• Blue Dart

• Delhivery

• DTDC

• India Post (for remote areas)

7. Address Accuracy

• Please ensure that the shipping address provided is accurate and complete.

• MeriGaadi will not be responsible for delays or failed deliveries due to incorrect or incomplete addresses.

8. Delays or Exceptions

• Delivery times are estimates and may vary due to external factors like weather conditions, courier delays, or high-demand periods.

• In case of significant delays, our team will proactively inform you.

9. Lost or Damaged Shipments

• If your order is lost or damaged during shipping, please contact us within 48 hours of receiving the shipment.

• We will coordinate with our courier partner and offer a replacement or refund as applicable.

10. Contact Us

For any shipping-related questions or support, please reach out to:

📧 Email: support@merigaadiapp.com

⏰ Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM

Important:

• All terms are subject to change without prior notice.

• By placing an order with MeriGaadi, you agree to this Shipping & Delivery Policy.